Privacy Policy

Privacy Policy

Effective Date: 20/02/2025

Last Updated: 8/03/2025

Welcome to Luna 365! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://www.luna365.in/) or interact with us through online campaigns, including our Facebook ad promotions. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any details you voluntarily provide when making a reservation, signing up for offers, or participating in promotions.
Usage Data: Information about your browsing activity on our website, such as pages visited, time spent, and interactions.
Device & Technical Information: IP address, browser type, and operating system.
Marketing & Advertising Data: Engagement with our ads and promotional campaigns on platforms like Facebook.

2. How We Use Your Information

We use the collected information to:

Process reservations, orders, or promotional redemptions.
Improve user experience and personalize content.
Send promotional offers, event updates, and marketing communications (you can opt out anytime).
Analyze website traffic and campaign performance to enhance our services.
Prevent fraud and ensure website security.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies help us analyze website traffic, personalize ads, and remember your preferences. You can modify your browser settings to manage or disable cookies.

4. Sharing & Disclosure of Information

We do not sell or share your personal data with third parties, except in the following cases:

With service providers who assist in operating our website, ads, and marketing campaigns.
To comply with legal obligations or respond to lawful requests from authorities.
To protect our rights, privacy, safety, or property.

5. Third-Party Links & Facebook Ads

Our website and ads may contain links to third-party platforms, including Facebook. We are not responsible for their privacy policies. Please review their terms before sharing information.

6. Your Rights & Choices

You have the right to:

Access, update, or delete your personal data.
Opt out of marketing communications.
Disable cookies through browser settings.

7. Security Measures

We implement industry-standard security practices to protect your information. However, no method of online data transmission is 100% secure.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

9. Contact Us

For any privacy-related inquiries, contact us at:

📍 Luna 365

📍 419, Maragondanahalli Main Rd, Green Woods Layout, K. C. Krishna Reddy Layout, Bengaluru, Karnataka 560036

📞 7204032323

By using our website or engaging with our ads, you agree to this Privacy Policy. Thank you for choosing Luna 365!